Customer Retention Canvassing Internship - Renon

Join Astra Credit Companies as a Customer Retention Canvassing Intern in the vibrant heart of Denpasar Selatan, Bali. This internship offers a unique opportunity to develop your sales and customer engagement skills while contributing to the growth of a leading financial institution. In this role, you will be part of a dynamic team dedicated to ensuring customer satisfaction and loyalty.

As a Customer Retention Canvassing Intern, you will engage with existing customers through various channels, including phone calls, visits, and digital platforms. Your mission is to understand their needs, address any concerns, and build strong relationships that foster long-term loyalty. This internship is perfect for those looking to gain hands-on experience in customer retention strategies and sales techniques.

📋 Tanggung Jawab Pekerjaan

• Conduct customer canvassing through phone calls, visits, and digital platforms to understand their needs and address concerns.
• Develop and implement customer retention strategies to enhance customer satisfaction and loyalty.
• Collaborate with the sales team to identify and resolve customer issues promptly.
• Provide regular reports on customer interactions and retention efforts.
• Participate in team meetings and training sessions to improve sales and customer engagement skills.
• Assist in the development of marketing campaigns to promote customer retention initiatives.
• Contribute to the overall growth of Astra Credit Companies by fostering strong customer relationships.
• Learn and apply best practices in customer service and sales from experienced professionals.

🎓 Kualifikasi & Syarat

• Currently pursuing a degree in Business Administration, Marketing, or a related field.
• Proven experience in sales or customer service, either through internships or part-time jobs.
• Strong communication and interpersonal skills.
• Familiarity with CRM software such as Salesforce or HubSpot.
• Ability to work well under pressure and meet deadlines.
• Excellent organizational and time management skills.
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.

🛠️ Keahlian

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