Assistant Operational Manager

Berkah Fajar Cafe & Coffee · 📍 Samarinda, Kalimantan Timur · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 11.000.000 – Rp 20.000.000 per month
Berkah Fajar Cafe & Coffee is seeking a dedicated Assistant Operational Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our café and coffee shop. The ideal candidate will have a strong background in operations management and a passion for the coffee industry. This is an exciting opportunity to be part of a growing business and make a significant impact on our operations.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the café and coffee shop, ensuring smooth and efficient service.,Manage and train staff to maintain high standards of customer service and product quality.,Monitor inventory levels and ensure timely restocking to prevent shortages.,Develop and implement operational procedures to improve efficiency and productivity.,Handle customer complaints and resolve issues in a timely and professional manner.,Conduct regular performance reviews and provide feedback to staff.,Assist in the development and implementation of marketing strategies to promote the café and coffee shop.,Collaborate with the management team to achieve operational and financial goals.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Hotel Management, or a related field.,Minimum of 3 years of experience in operations management, preferably in the food and beverage industry.,Strong knowledge of operational procedures and best practices.,Excellent communication and interpersonal skills.,Ability to work well under pressure and manage multiple tasks simultaneously.,Familiarity with coffee brewing methods and equipment.,Proficiency in using office software and tools.,Ability to lift and move heavy objects as needed.

🛠️ Keahlian

Operations managementTeam leadershipInventory managementCustomer serviceProblem-solvingMarketing and promotionsTime managementAttention to detail
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